30 Essential Ecommerce Tools to Accelerate Your Online Business in 2023

Jul 06, 2023

Email Marketing Tools

  1. Mailchimp: Best for small businesses and beginners. Offers pre-built templates, A/B testing, and audience segmentation.
  2. Klaviyo: Best for advanced ecommerce businesses. Provides dynamic content, automated flows, and advanced reporting.
  3. Brevo (formerly Sendinblue): Best for cost-effective marketing campaigns. Offers transactional emails, SMS campaigns, and real-time reporting.


Social Media Marketing Tools

  1. Buffer: Best for scheduling and publishing content. Offers post scheduling, analytics, and team collaboration.
  2. Hootsuite: Best for managing multiple accounts and teams. Provides content curation, team collaboration, and social listening.
  3. Sprout Social: Best for analytics and engagement. Offers content scheduling, social listening, and customer relationship management.


Ecommerce Analytics Tools

  1. Metrilo: Best for ecommerce performance tracking. Provides customer segmentation, email automation, and retention analysis.
  2. Glew: Best for data-driven decision-making. Offers customer analytics, product insights, and channel performance.
  3. Kissmetrics: Best for customer behavior analysis. Provides funnel analysis, cohort reporting, and A/B testing.


Customer Service Software

  1. Help Scout: Best for small teams and businesses. Offers shared inbox, knowledge base, and reporting and analytics.
  2. Zendesk: Best for teams offering call center support. Provides knowledge management, live chat, and AI-powered self-service.
  3. Freshdesk: Best for large ecommerce businesses with technical setups. Offers omnichannel support, AI-powered chatbots, and automation and collaboration tools.


SEO Tools

  1. Semrush: Best for keyword research and competitor analysis. Provides site audit and competitive analysis.
  2. Ahrefs: Best for backlink analysis and content research. Offers site audit and competitor analysis.
  3. Moz Pro: Best for all-around website optimization. Provides keyword explorer, site crawl, and rank tracker.


Automation Tools

  1. Zapier: Best for connecting and automating various apps. Offers app integration, workflow automation, and multi-step zaps.
  2. Make (formerly Integromat): Best for visual workflow automation. Provides app integration, data transformation, and error handling.
  3. IFTTT: Best for automating tasks across multiple platforms. Offers applets, services, and real-time syncing.


Inventory Management Tools

  1. TradeGecko: Best for managing products, orders, and customers. Offers inventory control, order management, and customer relationship management.
  2. Stitch Labs: Best for multichannel inventory management. Provides order management, purchasing, and analytics.
  3. Zoho Inventory: Best for small to medium-sized businesses. Offers multichannel selling, inventory control, and order
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